Psychosocial risk management

Step one: How to identify hazards

Our list of definitions and survey questions are designed to help you uncover the psychosocial hazards within your organisation. Our Head of Business Operations shares his advice on navigating this step.

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The four steps to managing psychosocial risk

Step one: Identify hazards

Understanding the risks that exist within your organisation is the first step towards managing them and creating a safer environment for your workers. This step often involves reviewing existing data and seeking new information, by talking and listening to your employees.

Step two: Risk assessment

Next, you will consider the severity and likelihood of harm from exposure to the hazards you have identified in step one. This will help you assess the risk. Often this is achieved via a risk matrix. Take me to this step.

Step three: Control risks

In this step, you will either eliminate the risk, or put every possible measure in place to minimise the risk. This can be done through a mix of planning and preventive controls, which all should be measurable. Take me to this step.

Step four: Review control measures

It's important to maintain, monitor and review control measures periodically. This step ensures your efforts in psychosocial risk management remain effective, and allows employees to provide feedback. Take me to this step.

How to identify hazards

Psychosocial hazards and risks can be identified through surveys and focus groups, inspecting your workplace, taking notes of how employees interact, your culture, and any common themes in engagement surveys.

It's also a good idea to review existing WHS reports and records, and leverage data, insights, and trends from external providers, such as Sonder.

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An important reminder

Not all teams will experience the same hazards, or experience them in the same way. For example, there may be hazards that are unique to front line workers compared to those in internal-facing roles. 

Even the same hazards, like high workload, can be experienced differently across different teams.

"Workplace wellbeing is becoming a lot more holistic and preventative now, and we've seen some positive shifts and challenges around legislative changes, more discussion about psychosocial hazards. We're becoming more aware of the impact of workplace stressors, workload pressure, all those sorts of things."

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Amy Rixon

Chief People Officer, HUB24

Download our hazard identification templates

Fast-track your psychosocial hazard identification process with our free-to-download templates.

Factsheet

Psychosocial list of definitions cheat sheet

When it comes to psychosocial risk management, having a clear understanding of the key terms is essential. Download our comprehensive list of definitions here.

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Template

Employee survey question suggestions

When it comes to hazard identification, knowledge is power. Get to know what your workforce is facing with our list of suggested survey questions, ready for you to copy and paste.

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