We put wellbeing
where it matters most - in your people's hands

Our digital care platform empowers your people to actively take control of their wellbeing so they can live well and perform at their best.

Active Care - your way

When you’re in control, empowered and involved, you’re 80% more likely to have a better outcome.

(Source: Sonder member feedback)

Help in one place.
From burns... to burnout.

Medical, safety, and mental health are all connected. With 72% of Sonder cases including 2+ underlying issues*, we believe in treating the person first, not the symptoms. Sonder's certified model and accredited professionals provide world-class care for your people.

Group-304-1
Accreditations
4

Australia

5

Australia

3-1

New Zealand

2-1

New Zealand

1-1

United Kingdom

More care, more often

Support provided after hours

%

57%

Use live chat

%

94%

Complex cases which include 2+ underlying issues
(mental health, safety, medical)

Complex cases which include 2+ underlying issues (mental health, safety, medical)

%

72%

Wouldn’t have reached out without Sonder

%

55%

Organisational impact

x
Uptake vs EAP
10-%
Saved management time
4 out of
Employees reported a rise in confidence
%
Cost saving vs EAP
(35% average uptake)

“No disrespect to our prior EAP providers,but they aren't in the 21st century.”

Kate Mayers, WHS Manager - People & Culture | Best & Less

00:00

An Active Care culture starts here

Support made simple. We make it easy for your people to get the wellbeing and safety support they need, when and how they need it.

Keep your people happy, healthy and engaged 

Support made simple. We make it easy for your people to get the wellbeing and safety support they need, when and how they need it.

  • Welcome

  • Smart alerts lead to safer choices

    We inform your people about relevant threats, so they can take proactive steps to avoid harm.

  • Immediate connection to our 24/7 team

    A simple first step when your people ask themselves "is what I'm feeling normal?"

  • Easy access to professionally curated resources

    Personally relevant articles, videos, podcasts, tools and more for common wellbeing challenges and topics.

  • Friendly, expert support 24/7 - no wait times

    Connect with our qualified care professionals in seconds - no appointments necessary.

  • Face-to-face support in times of critical need

    We'll make sure your people don't face traumatic or distressing situations alone.

Building a culture of care

Caring for people is a great responsibility. Here’s how an Active Care model makes a real difference.

Building a
culture of care

Caring for people is a great responsibility. Here’s how an Active Care model makes a real difference.

Customers choosing Active Care

Latest insights

Evidence-based reports, insights, and guides for empowering health and wellbeing.

EAP data and insights can help busy P&C leaders gather intelligence to make business decisions.

Can I get better data and insights from my EAP?

For years, employers have complained about the lack of data and insights shared by EAP providers who stood behind the guise of “privacy and confidentiality”. HR managers – forced to rely only on anecdotal feedback from employees – reported…

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An EAP (or EAP alternative) has the potential to realise positive dividends, but only if employees use it.

How can I get my team to use our EAP?

Like any investment, an EAP (or EAP alternative) has the potential to realise positive dividends, but only if employees use it. This is where many employers need help, and post-sales activation support from their EAP provider can often make…

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A proactive approach to employee wellbeing for Medline

Customer case study A proactive approach to employee wellbeing for Medline 65% of support cases occur outside of regular 9-5 business hours 52% of support cases come via chat 34% of support cases are medical related About Medline Medline…

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HR buyers want to compare us to their EAP uptake statistics, even though we’re an EAP alternative.

What is a ‘good’ EAP uptake rate?

Every day at Sonder, we’re asked what a ‘good’ utilisation rate looks like for an employee support program (EAP). Even though we’re not an EAP – we’re an EAP alternative with a much broader safety, medical, and mental health…

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Put care in the hands of your people

Find out how we can help make a meaningful difference for your people and your organisation.

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