Accreditations
Australia
Australia
New Zealand
New Zealand
United Kingdom
What is Active Care?
Active Care is a new movement to give people the keys to health and wellbeing, to better enable them to get active about their own care. It’s about getting better outcomes for every person every time.
Sonder is the first Active Care technology company
We help organisations improve the wellbeing of their people, so they perform at their best. We do this by combining modern technology with a team of healthcare experts. At the touch of a button, your people have 24/7 access to self-help, or they can live chat with a team of safety, medical, and mental health professionals. If in-person support is needed, we act quickly to get someone onsite quickly for time-sensitive scenarios.
Our platform provides robust, anonymised, data-driven insights which give leaders the knowledge they need to act on tomorrow’s wellbeing challenges today.
Higher standards
in health care
Sonder is proud to be the first technology company to achieve accreditation for healthcare support services by ACHS (Australian Council on Healthcare Standards) and our clinicians hold certifications across Australia, New Zealand and the United Kingdom. This puts us alongside leading hospitals and healthcare institutions around the world.
Our governance
Sonder’s wellbeing framework guides our Active Care approach. It provide the best outcome for every individual, every time. We aim to guide and empower each person with recommendations, tools and advice - in a proactive, responsive and enduring way.
Security
Our security programs, electronic health record (EHR), and IT policies.
Confidentiality
How we put privacy first (and our under 18 policy).
Care
Sonder's wellbeing framework and human centric approach to care.
Meet our executive team
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Craig Cowdrey Executive Director & CEO
Craig's passion for solving complex problems has taken him through careers in law, diplomacy and the military. As CEO, Craig drives Sonder’s strategy and culture, leading a high-performance team to deliver Sonder’s vision to provide everyone with global support through the right care at the right time.
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Peter Burnheim, CSM Executive Director & COO
Peter continues to build a community of compassionate people that can be there whenever someone is in need. As Chief Operations Officer, Peter leads Sonder’s network of rapid response professionals providing on-demand, in-person support to people in need. In a previous life, he spent nearly two decades in the Australian Army, successfully leading a variety of complex operations around the world.
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Ryan Kaveney Chief Financial Officer
With extensive experience in industry leading innovation, strategy and high-performance culture, Ryan has worked with companies ranging in size from start-up to Fortune 100 multinationals. As Chief Financial Officer, Ryan provides strategic leadership to promote growth and stability, and to establish the future direction of the company.
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Mindy Eiermann Chief Product Officer
Mindy leads the Product Management, Design, and Member Engagement teams at Sonder. She has almost 20 years of experience leading product teams, both in a startup environment as well as at a multinational corporation across multiple continents and product suites. She is passionate about customer-driven innovation, servant-leadership and diversity and inclusion in the workplace.
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Brad Newton Chief Revenue Officer
Brad brings more than 20 years of sales leadership experience across Australia, New Zealand, and the broader Asia Pacific region. For six years, Brad was the APAC VP at DocuSign. Prior to that, he was COO at Hills Limited. He has also held senior enterprise sales positions at technology companies such as Symantec and Citrix.
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Raechel Gavin Chief People Officer
Raechel has over 20 years experience working with various global and local business models in all aspects of strategic and operational Human Resources. From large complex corporations through to boutique consulting organisations, professional services, government and founder led businesses, Raechel has extensive and varied experience.
Our clinical team
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Dr Jamie Phillips Medical Director
Jamie is a specialist rural & remote physician with advanced specialist training in emergency medicine. He is shaping the health culture at Sonder to ensure quality, expert support from start to finish.
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Kim Powell Director of Clinical Services
Kimi manages Sonders team of clinicians after spending many years in emergency care. She brings a unique approach to holistic care, influenced by the Māori Health model "Te Whare Tapa Whā".
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Hudson Browning Head of Operations
Hudson manages the Sonder Support Centre after spending 10 years as an army officer. He makes sure that the human support behind Sonder provides the best service possible to those in need.
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Brett Ward Head of Member Safety
Brett is responsible for overseeing the safety of our members. With 27 years in Victoria Police, Brett brings both empathy and expertise to this important role.
Board & Key Advisors
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Inese Kingsmill Non-Executive Director & Chair
Inese is a commercially-minded and customer-oriented business leader. In a career spanning 25+ years, Inese has held leadership positions at Microsoft, Telstra and Virgin Australia where she led digital transformation, cultural change and customer experience design. Inese now balances a portfolio of Board positions as Chair or Non-Executive Director across a range of ASX-listed and private companies.
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Craig Cowdrey Executive Director & CEO
Craig's passion for solving complex problems has taken him through careers in law, diplomacy and the military. As CEO, Craig drives Sonder’s strategy and culture, leading a high-performance team to deliver Sonder’s vision to provide everyone with global support through the right care at the right time.
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Peter Burnheim, CSM Executive Director & COO
Peter continues to build a community of compassionate people that can be there whenever someone is in need. As Chief Operations Officer, Peter leads Sonder’s network of rapid response professionals providing on-demand, in-person support to people in need. In a previous life, he spent nearly two decades in the Australian Army, successfully leading a variety of complex operations around the world.
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Christopher Marr, DSM Non-Executive Director
Christopher has dedicated his life to serving others. He served 20 years as an Australian Army officer, 10 of which were spent as a leader and commander in the special forces. As a Non-Executive Director, he is committed to addressing the world’s burgeoning health crisis by disrupting the way people get help.
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Scott Bailey Non-Executive Director
A seasoned leader, Scott Bailey has been a Non-Executive Director at Sonder for six years. He actively contributes to external enterprises through investments, providing private capital to successful businesses from a variety of industries, spanning IT, Telco, Resource Services, and viticulture tourism.
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Niki Scevak Non-Executive Director
With over a decade of experience at Blackbird Ventures and Startmate, Niki plays a pivotal role in driving the success of startups across Australia and New Zealand, providing strategic guidance, and fueling growth within the entrepreneurial landscape. Niki remains a driving force in the world of entrepreneurship, investments, and fostering innovation across the Australasia region.
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Damien Wodak Non-Executive Director
Damien Wodak is an experienced strategy and corporate development executive, investor and management consulting leader with international experience. Damien is Managing Director at SEEK Investments, focusing on investing and building businesses in the Human Capital Management (HCM) Domain.
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Karen Chan Advisor
Karen Chan is an accomplished investor and corporate advisor, currently serving as Portfolio Manager at Perennial Partners, where she manages funds specialising in venture/private growth, pre-IPO, and listed investments. With over 19 years of experience, Karen has a proven track record in portfolio management, investment origination, and guiding companies from startup to exit.
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Cliff Rosenberg Advisor
Clifford Rosenberg is an experienced investor, advisor, and director, known for his impactful contributions across a diverse range of industries. Currently serving as a Non-Executive Director (NED) for public and private companies, Clifford brings a wealth of strategic insight to drive growth and success.
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Jason Lenga Advisor
Jason Lenga is a seasoned executive with over two decades of expertise in strategy, corporate development, and general management. He currently serves as Managing Director of Strategic Investments at SEEK, demonstrating an impressive track record in edtech and fintech investments. He plays a pivotal role in notable investments, including Crimson, Tyro and Safety Culture.
Put care in the hands
of your people
We combine digital and human-powered support to give your people 24/7 access to personal care, whenever and wherever they need it.
