Pioneering a modern approach to health and wellbeing

For many, health care has traditionally been complex and daunting. Our mission is to help people actively take control of their wellbeing. We believe that empowered people are healthier, happier, and more productive.






New Zealand


New Zealand


United Kingdom

What is Active Care?

Active Care is a new movement to give people the keys to health and wellbeing, to better enable them to get active about their own care. It’s about getting better outcomes for every person every time.

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Sonder is the first Active Care technology company

We help organisations improve the wellbeing of their people, so they perform at their best. We do this by combining modern technology with a team of healthcare experts. At the touch of a button, your people have 24/7 access to self-help, or they can live chat with a team of safety, medical, and mental health professionals. If in-person support is needed, we act quickly to get someone onsite quickly for time-sensitive scenarios.

Our platform provides robust, anonymised, data-driven insights which give leaders the knowledge they need to act on tomorrow’s wellbeing challenges today.

Higher standards
in health care

Sonder is proud to be the first technology company to achieve accreditation for healthcare support services by ACHS (Australian Council on Healthcare Standards) and our clinicians hold certifications across Australia, New Zealand and the United Kingdom. This puts us alongside leading hospitals and healthcare institutions around the world.

Our governance

Sonder’s wellbeing framework guides our Active Care approach. It provide the best outcome for every individual, every time. We aim to guide and empower each person with recommendations, tools and advice - in a proactive, responsive and enduring way.

  • Security

    Our security programs, electronic health record (EHR), and IT policies.

  • Confidentiality

    How we put privacy first (and our under 18 policy).

  • Care

    Sonder's wellbeing framework and human centric approach to care.

Meet our executive team

  • Craig Cowdrey - Co-founder & CEO at Sonder
    Craig Cowdrey

    Co-founder & CEO

    Craig's passion for solving complex problems has taken him through careers in law, diplomacy and the military. As CEO, Craig drives Sonder’s strategy and culture, leading a high-performance team to deliver Sonder’s vision to provide everyone with global support through the right care at the right time.

  • Peter Burnheim - Co-founder and Chief Operations Officer at Sonder
    Peter Burnheim, CSM

    Co-founder & COO

    Peter continues to build a community of compassionate people that can be there whenever someone is in need. As Chief Operations Officer, Peter leads Sonder’s network of rapid response professionals providing on-demand, in-person support to people in need. In a previous life, he spent nearly two decades in the Australian Army, successfully leading a variety of complex operations around the world.

  • Ryan Kaveney

    Chief Financial Officer

    With extensive experience in industry leading innovation, strategy and high-performance culture, Ryan has worked with companies ranging in size from start-up to Fortune 100 multinationals. As Chief Financial Officer, Ryan provides strategic leadership to promote growth and stability, and to establish the future direction of the company.

  • Mindy Eiermann

    Chief Product Officer

    Mindy leads the Product Management, Design, and Member Engagement teams at Sonder. She has almost 20 years of experience leading product teams, both in a startup environment as well as at a multinational corporation across multiple continents and product suites. She is passionate about customer-driven innovation, servant-leadership and diversity and inclusion in the workplace.

  • Brad Newton

    Chief Revenue Officer

    Brad brings more than 20 years of sales leadership experience across Australia, New Zealand, and the broader Asia Pacific region. For six years, Brad was the APAC VP at DocuSign. Prior to that, he was COO at Hills Limited. He has also held senior enterprise sales positions at technology companies such as Symantec and Citrix.

Our clinical team

  • Dr Jamie Phillips

    Medical Director

    Jamie is a specialist rural & remote physician with advanced specialist training in emergency medicine. He is shaping the health culture at Sonder to ensure quality, expert support from start to finish.

  • Kim Powell

    Director of Nursing

    Kim manages Sonder’s team of nurses after spending many years in emergency care. She brings a unique approach to holistic care, influenced by the Mãori health model “te whare tapa whã”.

  • Louise Butler

    Head of Psychology

    Louise is a senior clinical psychologist and authorised supervisor with advanced training in trauma-informed acute mental health care. Louise is ensuring mental health care is easily accessible, it is delivered with quality and care, and alongside any other health, wellbeing or safety concerns.

  • Hudson Browning

    Head of Operations

    Hudson manages the Sonder Support Centre after spending 10 years as an army officer. He makes sure that the human support behind Sonder provides the best service possible to those in need.

  • Brett Ward

    Head of Member Safety

    Brett is responsible for overseeing the safety of our members. With 27 years in Victoria Police, Brett brings both empathy and expertise to this important role.

Put care in the hands
of your people


We combine digital and human-powered support to give your people 24/7 access to personal care, whenever and wherever they need it.

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