Comprehensive medical support anytime, anywhere

Sonder’s medical capabilities provide members with convenient, remote access to clinical advice, self-care guidance, and telehealth GP consultations, ensuring timely support for a wide range of health needs.

Registered nurses offer direct clinical advice for members who can self-manage their symptoms, including over-the-counter medication guidance for common conditions. Support is also available for family members under a member’s care.

Our nurses may suggest a telehealth appointment with a GP, available via video or phone. This service provides remote medical support for minor ailments and ongoing conditions, removing barriers to traditional healthcare access.

Through telehealth consultations, GPs in Sonder’s network can perform virtual consultations, and if indicated, supply a prescription, arrange investigations or arrange a referral for ongoing care, without the need for an in-person visit. This service streamlines healthcare access, particularly for those managing chronic conditions or dealing with common illnesses.