Overview
What’s inside?
The rise in customer aggression
New statistics reveal frontline workers are facing rising aggression, often alone
The impact on employees and businesses
The link between these incidents and absenteeism, turnover and psychosocial risk
How businesses can provide much-needed support
The challenges faced by leaders, and an insight into Psychological First Aid
How Sonder provides support to frontline workers
How forward-thinking businesses are taking preventative measures to reduce risk
“Sonder is more than just a resource; it’s an integral part of our workplace health and safety strategy. We’ve embedded it into our business as a key component of our early intervention approach, ensuring that it is top of mind for all Besties when dealing with any challenging situation.”
Rose Makhoul
Head of People & Culture, Best&Less
24/7 medical support
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Provide your team with access to registered nurses, telehealth GPs, and tailored medical advice – all through a single entry point.