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Breaking the access block report

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Report

How virtual care is the changing the landscape of workforce wellbeing

Australian employees are facing unprecedented challenges in accessing timely and affordable healthcare. The latest Australian Healthcare Index (AHI) 2024 and the Australian Bureau of Statistics (ABS) report on patient experiences with healthcare services both reveal a stark reality: rising out-of-pocket costs, lengthy wait times, and difficulty booking appointments are forcing Australians to delay crucial medical care. This crisis isn’t just a problem for individuals; it’s a problem for businesses.

  • The cost of delay: 60% of patients have delayed GP visits, 32% postponed diagnostic tests, and 28% have skipped medication purchases due to cost. These delays can lead to more serious health issues, impacting employee absenteeism, presenteeism, and productivity. The ABS also highlights that cost is a significant barrier, particularly for mental health services, with 20.4% of people delaying or not seeing a health professional for their mental health needs when required.
  • Regional disparity: For employees in regional areas, the situation is even more dire. Difficulty booking appointments is a major barrier, exacerbating existing healthcare access challenges.
  • The impact on your business: A healthy workforce is a productive workforce. When employees struggle to access care, your business suffers. Reduced morale, decreased productivity, and increased turnover are just some of the potential consequences.
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Overview

What's inside the guide?

This comprehensive report explores the growing healthcare access crisis in Australia, its impact on your employees and your business, and how telehealth offers a powerful solution. Inside, you’ll discover:

Part 1: The GP access block crisis unpacked: We break down the key challenges Australians face when seeking medical care, providing a clear understanding of the current healthcare landscape.

Part 2: How is this crisis impacting individuals and businesses? Explore the real-world implications of the GP access block on both employees and employers, from delayed care to decreased productivity.

Part 3: The employer’s role in boosting healthcare accessibility: Learn why businesses need to take a proactive approach to addressing the GP access block crisis and how they can make a real difference.

Part 4: How telehealth can solve this crisis: Discover why virtual care, like telehealth, is the perfect solution, offering convenient, affordable, and accessible healthcare for your employees.

Download the PDF report now.

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Insights

Understand the positive impact of virtual care support such as telehealth

Telehealth offers a key solution to current healthcare access challenges, with strong uptake and satisfaction rates among Australians. Its convenience, ability to address long wait times, and suitability for managing illness make it a valuable tool for supporting employee wellbeing and productivity, effectively breaking down access barriers to primary care.

Solutions like Sonder GP Connect provide comprehensive medical support anytime, anywhere, offering clinical advice, self-care guidance, and telehealth GP consultations, further streamlining access and reducing employee downtime.

24/7 medical support

Comprehensive medical support anytime, anywhere.

Provide your team with access to registered nurses, telehealth GPs, and tailored medical advice – all through a single entry point.