

Checklist
Is your EAP provider meeting your team's needs?
It’s crucial to know if your EAP investment is truly delivering the support your employees need. Our benchmarking checklist helps you move beyond assumptions and gain a clear understanding of your provider’s performance.
The challenge for HR leaders:
- Traditional EAPs often have low utilisation (3-5%), meaning employees aren’t getting the support they need.
- This can lead to unresolved issues, impacting productivity, absenteeism, and retention.
- HR leaders need data to demonstrate the value of their wellbeing programs.
Ensure your EAP delivers with our 10-point checklist and comparison table, designed to help you assess your investment and choose the right solution for your team.

What does this checklist cover?
Our checklist helps you assess if your EAP delivers:
- Comprehensive care that covers mental, physical, and safety for whole-person wellbeing.
- Easy access for 24/7 support via the channels employees prefer (app, chat, phone).
- Proactive engagement that encourages employees to seek support early and often.
- Measurable outcomes that provide your business leaders with data and insights to demonstrate ROI and improve decision-making.
Download your copy of the checklist now
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