

Template pack
Why one-on-ones matter now more than ever
Restructures. Role changes. New obligations. Ongoing uncertainty.
Across Australia, New Zealand and the UK, leaders are navigating constant disruption, and the emotional toll that comes with it. For people teams, that means rethinking how we stay connected to our teams and responsibilities.
This free One-on-one Template Pack is designed to help.
It gives managers a clear structure to support not just performance, but also wellbeing, motivation and trust, all of which underpin modern psychosocial safety obligations.
It’s practical. Easy to use. And grounded in the real needs of people leaders and their teams across Australia, New Zealand and the UK.
Disclaimer: The information contained in this article and on this website is general information only and does not constitute legal advice. Although all efforts have been made to ensure the accuracy and currency of the information presented, Sonder takes no responsibility for any errors or omissions presented. Please contact a legal representative for individual advice.

What's included in the template pack?
Real tools for real conversations, designed to support people through uncertainty, growth and everyday complexity.
- 100+ practical one-on-one questions across wellbeing, performance, alignment and growth
- Tailored prompts for different roles, departments and leadership levels
- A printable meeting format to build consistency
- Tips for talking about mental load and motivation without overstepping
- Guidance aligned with WHS, WorkSafe NZ and UK HSE frameworks

Why this resource matters
When things feel uncertain, conversations matter most.
One-on-ones give leaders a simple, structured way to check in with their teams — before small issues become big problems. They’re a chance to listen, clarify, support, and adapt. And when done well, they help employees feel seen and safe.
But only 3 in 10 employees feel comfortable raising personal challenges with their manager.
We can change that, with better questions and stronger habits.

Who is this for?
From experienced people leaders looking for a refresher – to new managers wanting to understand the basics – this pack will help you understand the importance of 1:1s, as well as give you fresh insights into how to structure and manage these meetings.
- Managers and team leaders
- HR, P&C and wellbeing teams
- WHS and safety professionals
- Founders and directors
If you’re responsible for people, this pack is for you.
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