IDENTIFY HAZARDS

Assess and Evaluate Risk

Risk management

Monitor effectivness

Prevent risks before they cost
you - or your business

Sonder can help you reduce people related risks and costs, ensure compliance, and build a resilient, productive workforce

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Join 300+ companies already using Sonder to proactively support their employees

Phil Rice,

Director, Safety & Wellbeing - TFE Hotels

"Sonder is mapped in TFE Hotel's enterprise risk management framework as a control measure against various risks in our risk profile and embedded into our serious incident response process too."

Jo Cairns,

Chief People and Safety Officer, BINGO Industries

"Through their holistic service offering, Sonder provides us with an amazing opportunity to extend the care we have for our people both in the workplace and at home. Ensuring that our GOgetters feel supported in every aspect of their lives."

Ben Cividin,

People Manager, Charter Hall

"From a tech onboarding perspective it was actually very, very smooth and very easy. We're a nationally dispersed organisation. And we were actually able to launch quite seamlessly, and focus on the messaging while we're doing it, as opposed to having to focus on, and spend a heap of time on, the operational side of it."

Jodi Adams,

HR Director, Medline

"I wanted to work on proactive wellbeing, not reactive. Sonder gave us the opportunity to provide our employees with insights and education as well as a 24/7 support service"

Ashleigh Bearkley,

HR and WHS Advisor, Universal Store

"With a lot of incidents, in the moment you think you're fine, and then, outside of business hours, it hits you like a ton of bricks. We make sure our people have the Sonder app, and know how to access the live chat."

Alana Rodwell,

HR Business Partner - Talent, Medline

"Sonder has helped ease manager pressure at Medline. It is another tool in their toolkit. It's not the answer to everything that they have to deal with, but it is another place for them to go for support."

Alex Barclay,

Head of HR, Design & Build / PSP

"Sonder has become a crutch for us to lean on when we are faced with challenges or are overwhelmed, Sonder allows us to help our staff in areas we are not qualified in."

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Ready, set, Sonder

How we help mitigate psychosocial risk

Preventative

Reactive

Get ahead of hazards

Primary intervention: Make harm prevention a habit among your people with personal safety tools, safe-care content, and proactive notifications.

Drive early interventions

Secondary internvention: With mental health, medical, and safety support available to your team in seconds, early interventions become the new normal.

Restore health quickly

Tertiary Interventions: Uncapped, personal treatment plans and clinical self-care content drive recovery and minimize operational disruption.

Early detection and intervention platform

Sonder provides 24/7 proactive engagement and immediate response services that cover a wide spectrum of risks. By addressing risks earlier, Sonder can help prevent incidents before they escalate, ensuring a safer and healthier work environment.

Proactive messages

In-app push notifications and smart alerts prevent incidents

Healthy

Personal safety tools

Mitigate personal and organisational risks

Coping

Personalised Resources

Assessments unlock early detection of health and safety challenges.

Health programs

Tailored humana and digital services delivering preventative and early intervention outcomes

Struggling

Expert care

Nurses, doctors, psychologists and emergency-trained professionals offering unique care pathways

Unwell

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Protect your people, protect your business

Some of the key hazards our platform can address and identify to help manage risk

Remote or isolated workforces

Make sure help is never far away even when your people are.

Exposure to traumatic events and material

Traumatic events can happen at random, how you respond as an employer doesn't have to be.

Violence and aggression

People think: The customer's always right Workers know: Customers can be aggressive!

High job demands

High job demands shouldn't automatically lead to burnout - equip your people to handle the pressure.

+ more

Get in touch to learn more about the hazards we can help your workplace with!

Get started

Monitor your risks and measure the effectiveness of your controls

Empower your business to confidently tackle workforce health and safety risks, preventing costly cases.

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Trusted and certified: Our industry accreditations

Australia

New Zealand

Want to learn more?

Frequently asked questions

Is Sonder an employee assistance program?

No, we are so much more. Sonder is a complete employee care platform, which means we cater for a much wider range of workforce health, safety and wellbeing issues than a typical EAP service.

Our medically accredited team and technology gives employees 24/7 access to mental health care, medical advice and personal safety assistance through an easy to use mobile app with no session caps or predetermined outcomes.

Because of this, we have much higher utilisation rates than traditional (mental health only) services, and, as a result, the richness of the data we collect and share with customers about what's really going on with their people is unparalleled.

We are completely confidential, ACHS accredited and secure and have comprehensive privacy policy for our members and customers.

We'd love to share more about how Sonder's employee care platform might could help you and your organisation - book a demo here.

What's the pricing model vs EAP

Our employee care platform is based on fixed, all inclusive annual fee for uncapped access to professional care across medical, mental health and safety services for all your people and their families.

This means you can drive maximum awareness, usage and engagement of Sonder without worry of unexpected monthly bills or hidden fees.

With usage rates typically 10-20x higher than traditional assistance programs we replace, you can rest easy that your workforce and your organisation will see a significant return on investment.

For more information and a no obligation quote based on your organisations needs, please get in touch with one of our team members today.

Can sonder integrate with my existing services?

Yes. This is a key difference between an EAP and an employee care platform like Sonder.

Think of us like your single entry-point to all your employee support services - one app, one go-to for your people to remember and use anytime they need help. We've noticed that over time, companies have invested a lot of different policies, procedures and services for their people but they tend to suffer from a lack awareness, uptake and usage.

This means your people can access important internal and external employee resources that are available to them beyond Sonder through the Sonder app.

We are here to help you rise the tide of your entire company health, safety and wellbeing efforts - not just Sonder.

How does Sonder get higher engagement

Our world-class Customer Success team will direct you to the tools, resources and reporting you need to help you drive company-wide awareness, uptake and usage of Sonder.

This process starts upfront where we understand your broader wellbeing strategy and business goals in advance of your Sonder launch date.We then provide you with the right mix of self-service tools and technical support to ensure you have what you need to successfully drive awareness and adoption of Sonder among your people.

And beyond that, we provide you with regular reporting and check-ins to help you further embed Sonder into the culture of your organisation and ensure you're getting the most out of your investment with us.

Alongside these services, we also have an intelligence team, who are constantly scanning and filtering safety information and sending push notifications to your people to keep them informed of the world around them about relevant threats and disruptions like extreme weather, traffic jams or online scams.

These notifications build familiarity and trust with Sonder as a service they can count on. We find that by nudging people proactively with helpful safety information, they are more likely to turn to us in times of personal ill health, because they think of us in those moments. And this might be for their more sensitive physical or mental wellbeing challenges that they open up about at a later date.

How does Sonder drive activation and usage

1) The first is through our activation emails, which we send directly to your people, introducing our services and encouraging them to download and engage with the app. Over time, we've refined these messages to be as relevant as possible to the audience and it remains the biggest activation driving channel to this day. You can control the timing of when these emails are sent to your people to make sure the timing suits you best.

2) Alongside the direct emails from Sonder, your people will become aware of and engage with Sonder through the wide range of material you have available in your Sonder communications toolkit.The online toolkit contains assets relevant to all phases of your Sonder partnership. From launch marketing material, through to ongoing engagement, product education pieces and timely monthly themed materials. And everything can be easily co-branded should you wish to do so.

Can I have both my EAP and Sonder?

Yes. This is a key difference between an EAP and an employee care platform like Sonder.

This means your people can access important internal and external employee resources that are available to them beyond Sonder through the Sonder app.

We are here to help you rise the tide of your entire company health, safety and wellbeing efforts - not just Sonder.

Your connection to
early intervention

Get ahead of risk: We inform your and your team about relevant risks, so you can take proactive steps to avoid harm.
Immediate 24/7 connection: With mental health, medical and safety support available to your team in seconds, early intervention becomes the new normal.
Self care and holistic assessments: Make incident prevention a habit among your people with our personal safety tools, self-care content and proactive notifications
Critical incident and trauma response: We will make sure your people don; face traumatic or distressing situations alone.

IDENTIFY HAZARDS

Assess and Evaluate Risk

Risk management

Monitor effectivness

Prevent risks before they costyou - or your business

Phil Rice,

Jo Cairns,

Ben Cividin,

Jodi Adams,

Ashleigh Bearkley,

Alana Rodwell,

Alex Barclay,

Ready, set, Sonder

Get ahead of hazards

Drive early interventions

Restore health quickly

Early detection and intervention platform

Proactive messages

Personal safety tools

Personalised Resources

Health programs

Expert care

Protect your people, protect your business

Remote or isolated workforces

Exposure to traumatic events and material

Violence and aggression

High job demands

+ more

Monitor your risks and measure the effectiveness of your controls

Trusted and certified: Our industry accreditations

Want to learn more?

Is Sonder an employee assistance program?

What's the pricing model vs EAP

Can sonder integrate with my existing services?

How does Sonder drive activation and usage

Can I have both my EAP and Sonder?

Your connection toearly intervention

Let's connect

Demo request

Book a meeting

Headquarters

Office Locations

Office Locations

Contact

Links

Accreditations

Prevent risks before they cost
you - or your business

Your connection to
early intervention