Protect your teams while they are on the go, isolated or working shifts

Our open-source intelligence technology and human-led analysis anticipate potential risks, notifying members of safety incidents before they escalate:

1. General safety notices: Broad alerts provide guidance on public safety concerns in affected areas
2. ‘Response required’ safety notices: Urgent messages to members in immediate danger, prompting them to confirm safety. If no response is received, escalation protocols ensure every member is accounted for.

‘Safety Alerts’ are real-time push notifications sent from the app about potential local dangers and interruptions that occur in the same location as you and your people. Note that these are different from Sonder’s content push notifications; ‘Safety Alerts’ are sent out by Sonder’s Ops Intel team, who are a 24/7 operation that constantly scans Sonder’s service regions for news, threats, and dangers that may disrupt the safety and wellbeing of your people.

For more information about a ‘Safety Alert’ that was sent, simply follow the link contained within the alert or chat directly to a Sonder team member through the app. Please note that you will need to enable location services in order for ‘Safety Alerts’ to work properly.

Learn more about ‘Safety Alerts’ on our YouTube channel.

Yes, you don’t have to replace your EAP to have Sonder in place. Many of our customers have continued with their existing EAP service while transitioning to Sonder as their complete employee care platform.

For the most consistent and effective employee support experience however, we do recommend replacing your EAP with Sonder altogether but that doesn’t have to happen straight away or all at once.

We will work with you to help ensure a smooth transition and clear communications with your workforce – as we have done with many of our customers to date. Talk to us today to explore your options.

Nope, we are so much more. Sonder is a complete employee care platform, which means we cater for a much wider range of workforce health, safety and wellbeing issues than a typical EAP service.

Our medically accredited team and technology gives employees 24/7 access to mental health care, medical advice and personal safety assistance through an easy to use mobile app with no session caps or predetermined outcomes.

Because of this, we have much higher utilisation rates than traditional (mental health only) services, and, as a result, the richness of the data we collect and share with customers about what’s really going on with their people is unparalleled.

We are completely confidential, ACHS accredited and secure and have comprehensive privacy policy for our members and customers.

We’d love to share more about how Sonder’s employee care platform might could help you and your organisation – book a demo here.

Psychosocial risk management doesn’t have a one-size-fits-all solution, but Sonder offers trusted wellbeing services across ANZ and the UK that provide our customers with confidential, accredited and secure care. Here’s how our services work:

Insightful Risk Mitigation: Sonder delivers valuable insights for risk mitigation through anonymised and aggregated reporting. This service seamlessly integrates into your existing well-being ecosystem, often serving as a central point of access for employees.

Mobile App for Employee Well-Being: Our mobile app is designed to cultivate positive wellbeing behaviours, with some features focusing on harm prevention across for your workforce. It encourages proactive self-care and offers immediate access to safety, medical, and mental health support.

Personalised Treatment Plans: Sonder’s uncapped, personalised treatment plans and clinical self-care resources are instrumental in minimising operational disruptions and aiding in the recovery process.

Sonder provides a professional and informative approach to addressing psychosocial risk and fostering employee well-being.

Yes. This is a key difference between an EAP and an employee care platform like Sonder.

Think of us like your single entry-point to all your employee support services – one app, one go-to for your people to remember and use anytime they need help. We’ve noticed that over time, companies have invested a lot of different policies, procedures and services for their people but they tend to suffer from a lack awareness, uptake and usage.

This means your people can access important internal and external employee resources that are available to them beyond Sonder through the Sonder app.

We are here to help you rise the tide of your entire company health, safety and wellbeing efforts – not just Sonder.