Comprehensive health and safety support for retail workforces

Sonder provides 24/7 early intervention safety, medical, and mental health support, all through one app. Companies like Woolworths, McDonald’s, and Guzman y Gomez trust Sonder to mitigate risk, improve engagement and retention, and protect their frontline workforces.
Image of young trail employee packing groceries
Image description: Image of young trail employee packing groceries

Supporting over 1 million people at the world's best companies

Best_&_Less_Logo
Image description: Best_&_Less_Logo
Hoyts_Logo
Image description: Hoyts_Logo
TFE_Hotels_Logo
Image description: TFE_Hotels_Logo
McDonalds_Logo
Image description: McDonalds_Logo
Woolworths_Logo
Image description: Woolworths_Logo

"Sonder is more than just a resource; it’s an integral part of our workplace health and safety strategy. We’ve embedded it into our business as a key component of our early intervention approach, ensuring that it is top of mind for all Besties when dealing with any challenging situation.”

Sonder in-app Track my Journey and Check on Me feature
Image description: Sonder in-app Track my Journey and Check on Me feature

Reduce safety risks for your workforce

Around-the-clock peace of mind for every shift

Sonder’s in-app safety features, such as Track My Journey and Check on Me, provide reassurance for team members, from late-night shifts, commutes, to cases of customer aggression. Our 24/7 support centre can dispatch a responder to assist any member feeling unsafe. Real-time notifications and localised safety alerts can also help your workforce navigate unsafe areas and avoid incidents.

Chat conversation between retail worker and Sonder support coordinator
Image description: Chat conversation between retail worker and Sonder support coordinator

Reduce turnover and absenteeism

24/7 on-demand clinical medical and mental health support

Whether it’s expert medical and mental health support, dealing with a work injury, or handling critical emergencies, Sonder’s 24/7 support team ensures your employees get the right care whenever they need it. By fostering early help-seeking behaviour, we can help prevent health complications, disengagement, burnout, and turnover.

BradGriffinDiscoverySheDig-38-scaled
Image description: BradGriffinDiscoverySheDig-38-scaled

Mitigate workplace risks

Prevent people-related incidents and crises from costing your business

Sonder’s early intervention tools empower employees to proactively manage their wellbeing. With in-app content, self-assessments, and 24/7 support, employees can take action early, and take ownership of their unique health and wellbeing needs and preventing crises before they arise.

Why Sonder

Comprehensive care for your organisation, all through one app

Proactive care model

Our holistic support approach focuses on early intervention, preventing issues before they escalate.

ACHS accredited

World-class clinical care you can count on, certified to the same standards as hospitals.

24/7 support

Round-the-clock expert assistance anytime and anywhere, when it’s needed most with an average response time of ten seconds.

Measurable impact

Make better health and wellbeing decisions for your organisation with data and insights and identify at-risk areas.

The right care at the right time

Our stepped-care model and clinical triage process matches the best level of personalised support as quickly as possible.

High utilisation

A health and wellbeing solution your workforce will actually use (40% engagement rate on average).

 

Customer case studies

See how Sonder has helped other retail, hospitality, and entertainment workforces thrive

Ready to get started?

Build a healthier, safer, and more engaged workforce today