At Sonder, we help organisations improve the health, safety and wellbeing of their people, empowering them to be at their best. Our mobile app provides immediate, 24/7 support to our members from a team of safety, medical, and mental health professionals – plus onsite help for time-sensitive scenarios. Accredited by the Australian Council on Healthcare Standards (ACHS), our platform gives our customers the insights they need to act on tomorrow’s wellbeing challenges today.

Founded in 2017, Sonder has rapidly expanded with operations in Australia, New Zealand, and the UK. After a highly successful Series B capital raise in August 2022, we are scaling globally to make a positive impact on our customers and their people. Our approach is both technology-driven and human centred aiming to transform workplace wellbeing with accessible, preventive care.

• 900,000+ eligible members across multiple countries
• 200 + team members, as well as an on-the-ground responder network 
• Partnerships with major corporations, education providers, and government agencies 

Join Sonder’s mission to deliver timely and effective global support, and contribute to empowering people to be at their best.

About the role

Reporting into the Practice Manager, you’ll be providing short term, solution focussed intervention to Sonder Members through a virtual setting and assisting members at various points in their mental health journey and across a variety of presentations including anxiety, mood disorders, self harm, suicidal ideation, relationship issues, distress regarding workplace or university demands, interpersonal conflict, trauma, sexuality and gender identity.

You’ll work with a multidisciplinary team including Registered Psychologists, Counsellors, Social Workers, Registered Nurses, on-call GPs and support coordinators, supported by a governance and leadership team with experience in acute care, community services and organisational well-being.

Ideally the role is a permanent,full time role (38 hours per week), however we would consider part-time hours for the right applicants (Minimum 3 days per week) with a salary package including all employment benefits and in-house authorised supervision.

What you’ll be doing

• Providing short term, solution focussed intervention
• Delivering evidence based psychological assessment, clinical formulation, treatment planning and delivery in multiple evidence-based therapeutic modalities 
• Using a collaborative person-centered approach to identifying achievable  treatment goals with our members
• Using  clinical screening tools to assist in the assessment, progression and outcome measurement of clinical services delivered
• Contributing your expertise to a multi-disciplinary team committed to health outcomes
• Working within a stepped care model which supports you to work within and grow your professional boundaries
• Participating in provided 1:1 supervision fortnightly and group supervision weekly to build on your skills and learning by our in house AHPRA Board Approved Supervisor

Who are we looking for?

The ideal candidate has a growth mindset and is passionate, self-motivated, and takes pride in producing high-quality work every day. Above all else, you – the ideal candidate – will embody the Sonder values and love working in a fast-paced, dynamic workplace.

What you bring to the team;

• Minimum 3  years clinical experience which includes:
• Evidence based, person centred and recovery focused formulation, treatment planning and delivery
• Experience providing mental health intervention in a virtual and high volume setting
• Ability to manage patient risk remotely, and understanding how and where to appropriately refer
• Multidisciplinary case collaboration and dual ‘customer’ stakeholder management
• A variety of presentations, symptom experiences and diagnostic clusters across a diverse intersectional patient cohort
• Workplace health & well-being 
• Previous experience working in short term & solution focused model of care
• Ability to collaborate with multidisciplinary health teams
• Unrestricted Registration with AHPRA as a Psychologist 
• Adaptable to change and able to navigate and thrive in a dynamic environment where changes are frequent. 
• Flexibility in approach, willing to tailor therapeutic therapeutic methods and intervention to suit members needs

Why join Sonder?

At Sonder, we thrive in a fast-paced, high-performance environment with a strong commitment to our people. Our team is a collaborative, vibrant group of passionate professionals, dedicated to making a real impact on people’s lives every day.

• Hybrid and flexible working environment. Enjoy the perfect balance of in-office collaboration and work from home flexibility, empowering you to optimise your productivity and work-life balance.
• Gain free access to the Sonder app for you and your family, offering 24/7 on-demand support for health, wellbeing, and safety.
• $1000 annual contribution as part of your development plan + 2 days of study leave
• Paid parental leave with an attractive return to work policy, 12 weeks for Primary Carers and 4 weeks for Secondary Carers, plus our Primary Carers return to work at 80% for the first 3 months at full pay.
• Participate in our Employee Share Option Plan (ESOP) for you to be a part of Sonder’s success. 
• Salary packaging novated leasing.
• ​​Access $250 annually to fund to invest in your wellbeing, empowering you to choose the support that best fits your needs.
• Free coffee on Tuesdays and catered lunch on Thursdays.
• Team social fund to connect with your team, plus monthly company wide social events. 
• Dog-friendly office. 
• Volunteer leave. 2 days per year to participate in meaningful causes and contribute back to the community.

Check out our life page for more info – https://www.linkedin.com/company/sondersafe/life/

At Sonder, we are committed to fostering a workplace that reflects the rich diversity of the communities we serve. Our members come from all backgrounds, and we know that a diverse team helps us better understand and support their needs. We encourage applications from people of all ages, abilities, cultural backgrounds, gender identities, sexual orientations, and religious beliefs. We are proud to be an inclusive employer and strongly encourage Aboriginal and Torres Strait Islander peoples to apply. We are an equal opportunity employer and all hiring decisions are based on merit, capability, and alignment with the role.

Due to the nature of our industry, all Sonder employees are required to complete a National Police Check and WWCC

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