Supporting over 1 million members at the world's best organisations
Overview
The right care at the right time
Sonder supports people in their everyday moments, so they trust we’ll be there for them during times of crisis.
Proactive messages and alerts
In-app push notifications for health alerts, local incidents, and hazards
Personal safety tools for added security
Safety alerts, journey tracking, and smart check-ins ensure safety while on the move
Self-help wellbeing resources
Personalised early intervention health advice, assessments, and wellbeing programs
Instant chat or call for human support, 24/7
Connect with trained professionals with an average response time of just 10 seconds
Expert care from health professionals
Get personalised support from nurses, doctors, psychologists, and emergency-trained professionals
Product
From self-help to total support, 24/7
Sonder’s holistic platform offers a single entry point for personal safety, mental health, and medical support. Our team of health professionals are available 24/7 via chat or call, with an average response time of just 10 seconds.
Wellbeing resource hub
Early intervention self-help resources for holistic health
Holistic triage
Tailored and personalised care for individual needs
Medical support
Comprehensive expert medical support anytime, anywhere
Mental health support
Personalised, accredited, and confidential mental health support
Personal safety support
Proactive tools and real-time assistance
Critical incident support
Evidence-based response to critical incidents
Support your teams to feel healthier, happier and safer
Our early intervention approach leads to improved member outcomes
%
would not have sought help without Sonder
%
reported feeling better after engaging with Sonder
%
avoided an unnecessary GP or Emergency Department visit
%
of members felt safer after using Sonder
Sonder member feedback data, 2024
Build a productive, engaged and resilient workforce
Because when you intervene earlier, you can drive measurable business outcomes.
%
reduction in employee churn
%
reduction in absenteeism
%
increase in individual productivity
%
saved in lost manager time
Example Sonder customer results
Solutions
Sonder supports all industries
Retail, Hospitality, and Entertainment
Construction, Mining, and Transportation
Manufacturing, Warehousing, and Logistics
Healthcare and NDIS
Public Sector and Social Assistance
Education
Financial and Insurance Services
Professional Services and Tech
Case studies
Measurable positive health and wellbeing outcomes in every industry and workforce size
Retail • Australia • 220,000+ employees
A centralised gateway to support Woolworths Group
Recruitment
United Kingdom
10,000+ Employees
Hays EAP replacement
Waste management
Australia
1,400 employees
A human-centric solution for BINGO Industries
Retail
Australia
4,000 employees
How Best&Less boosted employee retention and engagement
Resources
Explore the latest insights from Sonder
Blog
07 March 2025
How to compare EAP providers (and EAP alternatives): A 10-step checklist
Blog
07 March 2025
The modern alternative to EAPs: why it’s better for employee wellbeing
Blog
07 March 2025
5 reasons why employees don’t use EAPs (and how to get them onboard)
Sonder is accredited to the same standards as hospitals, ensuring excellence in clinical care and safety.
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