Measure the impact of wellbeing initiatives
Leaders are under increasing pressure to identify and act on new initiatives that drive positive outcomes for the wellbeing, health and safety of their people.
Get a breakdown of the different health and wellbeing needs among your people to help you focus your efforts and demonstrate your impact once and for all.
Alerts and reports
Get immediate updates on incidents and issues so you can understand what’s going on with your team, any time, anywhere.
Monthly reporting on engagement and usage
Receive monthly reports with registration performance, engagement statistics and usage insights. For our larger customers we provide self-serve dashboards.
Live wellbeing dashboards
Employee wellbeing data like you’ve never seen it before.
Business reviews
Every quarter we review your organisation’s data – including engagement levels, case types and critical incidents, as well as broader trends, insights and useful tools.
“The Sonder data and reporting system is really important to us as it gives us unique intelligence and insights into the wellbeing of our workforce and their unique needs.”
Founder and CEO, AeroPM
More reasons to choose Sonder
Holistic care
Comprehensive support for personal safety, mental and medical health.24/7 access
Round-the-clock assistance anytime, anywhere, when it’s needed most.Instant response
Expert support delivered in an average of just 10 seconds.High utilisation
An industry-leading 40% engagement rate drives real impact.Proactive support
Prevention-focused care that addresses issues before they escalate.Trusted accreditation
Quality care backed by ACHS certification for peace of mind.
Frequently Asked Questions
Can Sonder integrate with my existing services?
Yes. This is a key difference between an EAP and an employee care platform like Sonder.
Think of us like your single entry-point to all your employee support services – one app, one go-to for your people to remember and use anytime they need help. We’ve noticed that over time, companies have invested a lot of different policies, procedures and services for their people but they tend to suffer from a lack awareness, uptake and usage.
This means your people can access important internal and external employee resources that are available to them beyond Sonder through the Sonder app.
We are here to help you rise the tide of your entire company health, safety and wellbeing efforts – not just Sonder.
How can Sonder help mitigate risk?
Psychosocial risk management doesn’t have a one-size-fits-all solution, but Sonder offers truster wellbeing services across ANZ and the UK that provide our customers with confidential, accredited and secure care. Here’s how our services work:
- Insightful Risk Mitigation: Sonder delivers valuable insights for risk mitigation through anonymised and aggregated reporting. This service seamlessly integrates into your existing well-being ecosystem, often serving as a central point of access for employees.
- Mobile App for Employee Wellbeing: Our mobile app is designed to cultivate positive wellbeing behaviours, with some features focusing on harm prevention across for your workforce. It encourages proactive self-care and offers immediate access to safety, medical, and mental health support.
- Personalised Treatment Plans: Sonder’s uncapped, personalised treatment plans and clinical self-care resources are instrumental in minimising operational disruptions and aiding in the recovery process.
Sonder provides a professional and informative approach to addressing psychosocial risk and fostering employee well-being.
How does Sonder get higher engagement?
Our world-class Customer Success team will direct you to the tools, resources and reporting you need to help you drive company-wide awareness, uptake and usage of Sonder.
This process starts upfront where we understand your broader wellbeing strategy and business goals in advance of your Sonder launch date.We then provide you with the right mix of self-service tools and technical support to ensure you have what you need to successfully drive awareness and adoption of Sonder among your people.
And beyond that, we provide you with regular reporting and check-ins to help you further embed Sonder into the culture of your organisation and ensure you’re getting the most out of your investment with us.
Alongside these services, we also have an intelligence team, who are constantly scanning and filtering safety information and sending push notifications to your people to keep them informed of the world around them about relevant threats and disruptions like extreme weather, traffic jams or online scams.
These notifications build familiarity and trust with Sonder as a service they can count on. We find that by nudging people proactively with helpful safety information, they are more likely to turn to us in times of personal ill health, because they think of us in those moments. And this might be for their more sensitive physical or mental wellbeing challenges that they open up about at a later date.
How Sonder drives activation and usage?
1) The first is through our activation emails, which we send directly to your people, introducing our services and encouraging them to download and engage with the app. Over time, we’ve refined these messages to be as relevant as possible to the audience and it remains the biggest activation driving channel to this day. You can control the timing of when these emails are sent to your people to make sure the timing suits you best.
2) Alongside the direct emails from Sonder, your people will become aware of and engage with Sonder through the wide range of material you have available in your Sonder communications toolkit.The online toolkit contains assets relevant to all phases of your Sonder partnership. From launch marketing material, through to ongoing engagement, product education pieces and timely monthly themed materials. And everything can be easily co-branded should you wish to do so.