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Why EAPs are failing your workforce (and what do instead)

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Guide

Psychosocial workforce report

Discover why traditional Employee Assistance Programs (EAPs) often fall short, and learn how proactive, all-in-one solutions like Sonder can truly support your workforce.

EAPs have been a staple of workplace wellbeing strategies for decades, yet their usage and effectiveness often fail to meet expectations. With only 3-5% of employees utilising EAP services, critical issues like absenteeism, presenteeism, and delayed care continue to cost businesses billions annually. So, what’s the alternative?

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Overview

What you'll learn:

  • Why EAPs struggle with low engagement: Understand the cultural, scope, and trust barriers that prevent employees from seeking help
  • What makes alternative solutions better: Discover how holistic approaches integrate mental health, medical, and safety support to meet diverse needs
  • A 10-step vendor comparison checklist: Evaluate critical features like care scope, 24/7 access, and data insights to make an informed choice
  • The business case for change: Learn how investing in better employee support delivers ROI and ROV (Return on Value)

"Traditional EAPs were a step forward, but their low engagement and fragmented services have left employees underserved and businesses struggling with rising costs. It’s time to reimagine employee wellbeing with solutions that truly connect, simplify, and deliver meaningful support."

Traditional EAPs have an average uptake rate of 5%, Sonder is closer to 40%.

Sonder's care platform drives harm prevention, early intervention and fast support and recovery. Speak with our team about how Sonder can help your workforce get psychosocial risk ready.