Discover Sonder Safe
For organisations focused on protecting their people in high-risk or frontline roles, with proactive tools and real-time support to keep them safe at work and beyond.
What’s included
All your lone worker safety needs in one simple package
Real-time safety monitoring
Keep your workforce connected with geolocated alerts curated by Sonder’s Intelligence team, plus digital tools like ‘Check on me’ and ‘Track my journey’.
Rapid response
Access 24/7 monitoring and immediate workplace critical incident response, providing fast, on-the-ground support to keep your people safe when it matters most.
Escalation when safety is at risk
Sonder Safe provides reporting on safety tool usage, responder activity, and human interventions — giving organisations visibility into the safety of their people.
Clear reporting and visibility
Meet safety obligations with real-time monitoring, audit-ready reports, and workforce-wide safety visibility, strengthening workforce protection and regulatory compliance.
How we help you
Why choose Sonder Safe
Protect your people with proactive lone worker safety
Real-time protection
Keep lone workers connected to expert safety support 24/7. With proactive monitoring, journey tracking, and instant Help alerts, Sonder Safe ensures your people are never left without immediate access to assistance.Escalation when safety is at risk
If a worker triggers a Help Alert or misses a check-in, Sonder’s operations team responds immediately. Escalation may include phone calls, Sonder Responder deployment, notification of employer contacts, or emergency services.Built for visibility
Sonder Safe gives you real-time monitoring and clear reporting, so you can demonstrate how your organisation is meeting its duty of care and support compliance requirements with confidence.
Use cases
Prevent incidents before they happen
Workers can schedule safety check-ins, share live journeys, or tap the Help button at any time. Our 24/7 support team monitors for missed check-ins or triggered alerts, and responds instantly—escalating when needed.
Learn more about personal safety supportUse cases
Incident response beyond the call
When something serious happens, Sonder Safe provides end-to-end incident escalation and reporting—ensuring workers receive timely help and managers have the insights they need.
Learn more about critical incident supportUse cases
Built for visibility and confidence
Sonder Safe gives organisations the insight they need to monitor usage, manage incidents, and demonstrate they’re meeting their duty of care.
Learn more about risk management and complianceWorkforce solution
Sector specific support
Transport
Keep drivers safe on the road with real-time monitoring and rapid response to incidents.
Logistics
Protect delivery and warehouse staff with journey tracking, check-ins, and 24/7 support.
Construction
Support workers on-site with immediate incident escalation and compliance-ready reporting.
Utilities
Safeguard field crews in high-risk environments with proactive monitoring and emergency response.
Field services
Give lone, mobile and remote workers confidence they’re never without expert safety support.
Education
Provide staff with discreet access to help during incidents, plus aftercare for wellbeing.
Retail
Protect employees from customer aggression and critical events with instant escalation and follow-up support.
Manufacturing
Strengthen duty of care with real-time safety monitoring and post-incident reporting.
Factsheet
Employer obligations for lone worker safety
Working alone can significantly increase exposure to both physical and psychosocial hazards. Are you confident that you’re doing everything you can to protect these vital members of your workforce and meet your evolving legal obligations? Help protect your business and people from risk. Download the Employer obligations for lone worker safety factsheet now.
Want to learn more?
Frequently Asked Questions
How do real-time alerts and proactive safety notifications work?
Our open-source intelligence technology and human-led analysis anticipate potential risks, notifying members of safety incidents before they escalate:
General safety notices: Broad alerts provide guidance on public safety concerns in affected areas
‘Response required’ safety notices: Urgent messages to members in immediate danger, prompting them to confirm safety. If no response is received, escalation protocols ensure every member is accounted for, improving employee safety.
Is Sonder an employee assistance program?
No, we are so much more. Sonder is a complete employee care platform, catering to a wider range of workforce health, worker safety, and wellbeing issues than a typical EAP service.
Our medically accredited team and technology gives employees 24/7 access to mental health care, medical advice, and personal safety assistance through an easy-to-use mobile app with no session caps or predetermined outcomes.
Because of this, we have much higher utilisation rates than traditional (mental health only) services, and the richness of the data we collect and share with customers about their people is unparalleled.
We are completely confidential, ACHS accredited, secure, and have a comprehensive privacy policy for our members and customers.
We’d love to share more about how Sonder’s employee care platform might help you and your organisation – book a demo here.
Can I have both my EAP and Sonder?
Yes, you don’t have to replace your EAP to have Sonder in place. Many of our customers continue with their existing EAP service while transitioning to Sonder as their complete employee safety and care platform.
For the most consistent and effective worker safety experience, we recommend eventually replacing your EAP with Sonder, though this can be done gradually.
We will work with you to ensure a smooth transition and clear communications with your workforce, as we have with many of our customers. Talk to us today to explore your options.
Can Sonder integrate with my existing services?
Yes. This is a key difference between an EAP and an employee care platform like Sonder.
Think of us as your single entry point to all employee support services – one app, one go-to for your people to remember and use anytime they need help. Over time, companies often invest in multiple policies, procedures, and services, but lack uptake and usage.
With Sonder, your people can access important internal and external employee resources available to them beyond Sonder, reinforcing workforce protection across your organisation.
We are here to elevate the overall health, safety, and wellbeing of your company – not just Sonder.
Ready to get started?