These defaults are applied behind the scenes to translate your workforce inputs into an annual savings estimate.
Build your business case for early intervention
Companies that turn employee health, safety and wellbeing into a strategic growth driver are making the shift from reactive to preventative support. Your results estimate the ROI in the first year of implementing Sonder.
When you intervene earlier, you can drive measurable growth outcomes
“Being able to provide our people with a centralised, Australia and New Zealand wide support system for our diverse workforce has been the best part about implementing Sonder. And the fact that I hear so much positive feedback from our people, makes me confident we made the right choice!”
Nicole Everingham
General Manager of Workplace Health and Safety at HOYTS
The 2026 State of Employee Health and Wellbeing report
With 77% of workers experiencing poor mental health symptoms and 1 in 3 delaying medical support, the ‘keep calm and carry on’ culture is costing your business more than you think. Is your organisation equipped to transition from fragmented initiatives to a strategic system of care that delivers a clear ROI? Protect your people and your performance. Download the State of Employee Health and Wellbeing Report now.
Frequently Asked Questions
How did we calculate the turnover savings estimate?
On average, our customer data shows that once implementing Sonder, turnover drops by 24%.
We can then calculate the turnover savings with this formula: Cost to replace an employee1 x Avoided employee churn2 x Sonder average activation rate
1 We estimate that the cost to off-board an employee and then advertise for, hire, on-board a new employee, along with the lost-productivity as a result of the vacancy, is equal to 50% of the employee’s annual wage.
Calculated as: Annual wage x 50%
(Annual wage = hourly rate x 1732.5)2 Avoided employee churn = (number of employee x current turnover) – (number of employee x current turnover x (1 – Sonder’s impact)).
How did we calculate the reduced annual costs attributed to absenteeism?
On average, our customer data shows that after implementing Sonder, absenteeism drops by 12.5%.
We calculated the reduced annual cost using this formula: Number of employees x Sonder average activation rate x Average annual wage x Sonder’s impact on absenteeism reduction x impact factor1.
1 The impact factor relates to the ripple effect a staff member creates when absent. An employee’s unplanned absence impacts more than just the role of the absent staff member. For example, the absence may create additional administration for their manager, additional workload for co-workers, delay projects and more.
How did we calculate manager time saved?
Our customer data shows that, on average, after implementing Sonder, the time spent by managers supporting workers wellbeing and managing safety concerns drops by 10%.
The related savings can be calculated by: Number of managers x Average annual wage for managers x % management time spent addressing staff issues per year x Sonder average activation rate x Sonder’s impact on manager time spent addressing staff issues.
How does Sonder collect this data?
Sonder collects customer data through surveys and app usage to benchmark and identify trends.
Sonder uses anonymised data for research and platform improvement purposes.
Will my savings and performance be different from the averages you show?
The averages we provide are a helpful starting point, but your company’s results will likely vary based on several factors. With more information about your organisation and objectives, we can provide more accurate estimates.
How can organisations get the most out of Sonder?
Sonder offers comprehensive support to ensure you get the most out of your investment. Our dedicated Customer Success team personalises your launch, provides continuous support, and offers a wealth of resources to maximise app usage and enhance employee wellbeing. Additionally, we conduct data-driven Quarterly Business Reviews (QBRs) to seamlessly integrate Sonder into your wellbeing strategy and ensure it continues to deliver significant value.
Why does Sonder get higher engagement and usage?
Sonder offers a wider range of support than traditional EAPs, including medical, safety and mental health services.
While EAPs often focus on reactive solutions after problems arise, Sonder emphasises proactive wellbeing with a user-friendly app and 24/7 support available. This allows employees to address concerns early, preventing issues from escalating and impacting performance.
Can I have both my EAP and Sonder?
Yes, you don’t have to replace your EAP to implement Sonder. Many of our customers have continued with their existing EAP service while transitioning to Sonder as their complete employee care platform.
We will work with you to help ensure a smooth transition and clear communications with your workforce – as we have done with many of our customers to date.