These defaults are applied behind the scenes to translate your workforce inputs into an annual savings estimate.
Build your business case for early intervention
Companies that turn employee health, safety and wellbeing into a strategic growth driver are making the shift from reactive to preventative support. Your results estimate the ROI in the first year of implementing Sonder.
When you intervene earlier, you can drive measurable growth outcomes
“Being able to provide our people with a centralised, Australia and New Zealand wide support system for our diverse workforce has been the best part about implementing Sonder. And the fact that I hear so much positive feedback from our people, makes me confident we made the right choice!”
Nicole Everingham
General Manager of Workplace Health and Safety at HOYTS
The 2026 State of Employee Health and Wellbeing report
With 77% of workers experiencing poor mental health symptoms and 1 in 3 delaying medical support, the ‘keep calm and carry on’ culture is costing your business more than you think. Is your organisation equipped to transition from fragmented initiatives to a strategic system of care that delivers a clear ROI? Protect your people and your performance. Download the State of Employee Health and Wellbeing Report now.
Frequently Asked Questions
How did we calculate the turnover savings estimate?
Our customer data shows that once implementing Sonder, turnover drops by 24%.
We can then calculate the turnover savings with this formula: Cost to replace an employee1 x Avoided employee churn2 x Sonder average activation rate
1 We estimate that the cost to off-board an employee and then advertise for, hire, on-board a new employee, along with the lost-productivity as a result of the vacancy, is equal to 50% of the employee’s annual wage.
Calculated as: Annual wage x 50%
(Annual wage = hourly rate x 1732.5)2 Avoided employee churn = (number of employee x current turnover) – (number of employee x current turnover x (1 – Sonder’s impact)).
How did we calculate the reduced annual costs attributed to absenteeism?
Our customer data shows that after implementing Sonder, absenteeism drops by 12.5%.
We calculated the reduced annual cost using this formula: Number of employees x Sonder average activation rate x Average annual wage x Sonder’s impact on absenteeism reduction x impact factor1.
1 The impact factor relates to the ripple effect a staff member creates when absent. An employee’s unplanned absence impacts more than just the role of the absent staff member. For example, the absence may create additional administration for their manager, additional workload for co-workers, delay projects and more.
How did we calculate manager time saved?
Our customer data shows that, after implementing Sonder, the time spent by managers supporting workers wellbeing and managing safety concerns drops by 10%.
The related savings can be calculated by: Number of managers x Average annual wage for managers x % management time spent addressing staff issues per year x Sonder average activation rate x Sonder’s impact on manager time spent addressing staff issues.
How does Sonder collect this data?
Sonder collects customer data through surveys and app usage to benchmark and identify trends.
Sonder uses anonymised data for research and platform improvement purposes.
Will my savings and performance be different from the averages you show?
The averages we provide are a helpful starting point, but your company’s results will likely vary based on several factors. With more information about your organisation and objectives, we can provide more accurate estimates.
How can organisations get the most out of Sonder?
Sonder offers comprehensive support to ensure you get the most out of your investment. Our dedicated Customer Success team personalises your launch, provides continuous support, and offers a wealth of resources to maximise app usage and enhance employee wellbeing. Additionally, we conduct data-driven Quarterly Business Reviews (QBRs) to seamlessly integrate Sonder into your wellbeing strategy and ensure it continues to deliver significant value.
Why does Sonder get higher engagement and usage?
Sonder’s app is intuitive, accessible 24/7 and has features that turn its usage into a daily habit for your people.
Beyond that, our world-class Customer Success team will direct you to the tools, resources and reporting you need to help you drive company-wide awareness, uptake and usage of Sonder.
This process starts upfront where we understand your broader wellbeing strategy and business goals in advance of your Sonder launch date.We then provide you with the right mix of self-service tools and technical support to ensure you have what you need to successfully drive awareness and adoption of Sonder among your people.
And beyond that, we provide you with regular reporting and check-ins to help you further embed Sonder into the culture of your organisation and ensure you’re getting the most out of your investment with us.
Alongside these services, we also have an intelligence team, who are constantly scanning and filtering safety information and sending push notifications to your people to keep them informed of the world around them about relevant threats and disruptions like extreme weather, traffic jams or online scams.
These notifications build familiarity and trust with Sonder as a service they can count on. We find that by nudging people proactively with helpful safety information, they are more likely to turn to us in times of personal ill health, because they think of us in those moments. And this might be for their more sensitive physical or mental wellbeing challenges that they open up about at a later date.
Can I have both my EAP and Sonder?
Yes, you don’t have to replace your EAP to have Sonder in place. Many of our customers have continued with their existing EAP service while transitioning to Sonder as their complete employee care platform.
For the most consistent and effective employee support experience however, we do recommend replacing your EAP with Sonder altogether but that doesn’t have to happen straight away or all at once.
We will work with you to help ensure a smooth transition and clear communications with your workforce – as we have done with many of our customers to date. Talk to us today to explore your options.