Build a meaningful career at Sonder

As a business, we have adapted to the new world. Our teams have the option to work flexibly from the office or at home. We know that collaboration can happen anywhere.

When you’re in the office, you’ll be part of the action. The support centre is operational 24/7 and takes up a large part of our warehouse style office.

Sonder’s 24/7 Support Centre provides comprehensive, hospital-grade care, handling everything from medical issues to mental health concerns via phone and chat. Our specialist team includes nurses, psychologists, and in-person support staff. Our triage process adheres to the same standards as the Manchester Triage System and is overseen by a board-certified medical director.

We use technology to proactively monitor for safety concerns, alerting members to potential risks and providing helpful resources. We prioritise confidentiality and trust, following up with members and working towards positive outcomes. Combining human expertise and technology, we offer a holistic wellbeing solution, recognising each individual’s unique needs.