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How to navigate psychological safety in an age of AI Report by Sonder
Overview

A practical guide for leaders navigating transformation 

For people leaders, the responsibility of managing and minimising risk is real – and ever changing. Yet few updates have posed a bigger potential impact to psychological safety than the adoption of AI. In partnership with the workplace psychosocial safety experts at Humn, this guide gives leaders a head start in this high stakes area of people management.

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How to navigate psychological safety in an age of AI Report by Sonder
Future-focussed

Harness the opportunities, reduce your risk profile

The guide doesn’t just cover the risks — it shows you how to harness AI’s genuine opportunities too. Work futurist Dominic Price looks ahead to suggest practical frameworks help you spot your blindspots before they become bigger problems. Get ahead of them now, so you can maximise the potential of AI at every stage of your adoption journey.

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How to navigate psychological safety in an age of AI Report by Sonder
Case studies

Learn from those leading the way 

This guide features insights from people leaders at Culture Amp and MYOB who are navigating AI-enabled transformation in real time. They share how they’ve structured adoption to protect their people, not just their productivity. From co-designed rollout models to governance frameworks built for trust, their experience offers a practical blueprint for what good looks like.

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How to navigate psychological safety in an age of AI Report contents by Sonder
What’s inside

A practical framework for the AI era

This guide maps six key psychosocial hazard areas to the specific risks and opportunities created by AI, including:

  • How AI is reshaping job demands and what leaders should watch for

  • Why role clarity and support are harder to maintain in AI-enabled environments

  • The hidden isolation risk of tool-first ways of working

  • How to manage fairness and trust when AI shapes decisions

  • Best practice case studies from MYOB and Culture Amp

  • Expert guidance from Ingrid Jenkins, Kristen Raison, and Dominic Price

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Woman smiling for the camera at her office, colleagues sitting around a desk

Who is this guide for?

Whether you’re an experienced leader or new to people management, this guide provides actionable insights to navigate psychological safety in an age of AI.

  • HR and people & culture teams

  • Managers and team leaders

  • WHS and safety professionals

  • Founders and directors

  • CFOs and risk leaders

If AI is changing how your people work, this guide is for you.

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Every other significant change to a work environment triggers some form of risk review. Introducing a new chemical. Changing a physical layout. Restructuring a team. AI should be no different, and yet in most organisations it’s being deployed on productivity logic alone.

Kristen Raison

Kristen Raison

Co-Founder & CEO of Humn

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See Sonder in action

Provide your team with access to registered nurses, mental health professionals and safety experts – all through a single entry point.

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