Mike Bock

Mike Bock is Senior Operations Manager at Sonder with a background spanning customer success, contact centre operations, and dispute management. He specialises in translating complex operational and care delivery concepts, including stepped care models and clinical triage, into clear, practical insights for workplace wellbeing audiences.

Mike is passionate about making high-quality support accessible to everyone, and believes human-led care is at the heart of effective employee wellbeing.

Outside of work, Mike enjoys coffee, storytelling, and continuous learning across a wide range of topics.