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Customer aggression report
Discover the data that suggests customer hostility is on the rise, plus strategies to reduce the risk and impact.
Psychosocial workforce report
Explore the correlation between psychosocial hazards, employee wellbeing, and workplace performance in our Australian Psychosocial workplace report.
The ultimate EAP buyer’s guide
This must-read guide is full of invaluable tips, statistics, insights, and checklists to help you compare apples with apples when considering EAPs (and EAP alternatives).
A people leader’s guide to active care
Is active care the next big trend in employee wellbeing? What does it mean for employers and shared responsibility?
The ripple effect
Discover the hidden cost of lost productivity due to poor employee wellbeing. See the ripple effect in action…
5 myths of employee wellbeing
Ignore the media hype. What does the evidence say? This in-depth report will help organisations to design wellbeing strategies…
Agents of change
This guide explains five roles of CEOs and leaders who are reshaping organisational wellbeing, and shares case studies of agents of change…
A simple overview of ISO 45003
We explain what the new guidelines mean for managing psychosocial risks in the workplace.
Rethinking employee assistance programs (EAP) report
How to keep people well, engaged, and productive in a new world of work.
5 myths about student and staff wellbeing (Education)
This in-depth report will help education leaders to design student and staff wellbeing strategies that are evidence-based…
Agents of change (Education)
This guide explains five roles of university executives who are reshaping institutional wellbeing and shares a change agent case study…
Executive snapshots
These snapshots share statistics and insights from our 2021 research survey of 1,025 employees working 20+ hours per week in Australia…
Related posts
How Sonder provides support to frontline workers facing customer hostility
Discover how businesses like Universal Store and TFE Hotels are using Sonder’s digital services and responsive human support to keep their employees safe and prevent harm.
New report: 75% of frontline workers experience customer aggression
Customer aggression is on the rise in Australia and New Zealand – with more frontline workers being affected, more frequently. Our new report deep dives into the survey data and shares strategies to reduce the risk and keep staff safe.
Kontor provides employees with complete wellbeing support through Sonder
With an expanding team to care for, Kontor needed a simple solution to support their staff. In December 2023, they partnered with Sonder to provide mental health, safety and medical support, all in one place. Whether it’s a billion dollar…
Put care in the hands of your people
We're pioneering a new way organisations enable their people to receive the support they want. Build a better culture of care today and stay up to date with the latest trends, strategies and insights on organisational wellbeing.
